Importance of this Privacy Policy
Your Privacy and Our Responsibility
We take the responsibility of handling your personal information seriously. Here, we explain how we collect, use, and protect your information in compliance with privacy laws and
regulations.
- 1 - Collecting Your Detailed Information
We collect information that identifies or is reasonably capable of being associated with you (your “Personal Information” or “Personal Data”) by means of the following:
- The use of inquiry and registration forms.
- The purchase process when you buy any of our products or services.
- The provision of your details to us either online or offline.
- The use of Organisation products and/or systems.
The elements of your Personal Information that we collect may include:
- Name
- Job title
- Company/Organization name
- Home, shipping and billing addresses, phone and fax number
- Mobile telephone number
- Email address
- IP address and browser information
- Payment details such as credit card information
- Customer usage data for reporting purposes
- Audio recordings generated through the customer’s use of Organisation products, services and/or the System.
Obtaining Personal Information
We also obtain information about you when you use our System, for example when you contact us about products and services, when you place an order, or if you register to receive one of
our newsletters. We do not obtain any information about you from other sources or third-parties. We do not sell your information to anyone and share it only with third parties who are
facilitating the delivery of our services to you such as your company, education institution, or our service providers.
- 2 - Managing Personal Information: Our Approach
Organisation may use your personal information for the primary purposes for which it was collected, and related secondary purposes either related to the primary purpose, or as otherwise
set out in this Privacy Policy. Such primary and secondary purposes may include, without limitation, use of your personal information to:
- process any application you might submit to us;
- verify your identity;
- process any job application you might submit to us;
- develop, run, administer and promote competitions, programs, activities and other events run by us, including promotions on social media;
- market and promote products, services, merchandise and special offers made available by us or our respective commercial partners;
- administer and manage our websites, computer networks, platforms and other applications (“systems”) and provide you with access to those systems, to enable those systems to function, to identify you as the holder of an account , to associate account activity with your identity and to allow other users to contact you or collaborate with you on documents or other resources;
- administer and manage any account you may hold with us;
- keep adequate records for audit, record keeping and compliance purposes;
- keep you informed of news and information relating to Organisation, including by distributing newsletters, publications and other communication via various mediums including direct mail, email and SMS / MMS messages;
- if you are an employee or other representative of a customer to which we provide our products and services or a supplier or service provider to us, communicate with you about your or your employer's engagement with us and otherwise as specified in this Privacy Policy; and
- 3 - Third-party Content Hosting
Personal data may be shared with both internal and external parties as deemed necessary for fulfilling contractual obligations, adhering to legal requirements, or protecting legitimate
business interests. We enforce strict data security and privacy standards with all third parties handling personal data.
- 4 - Data Protection and Privacy
Ensuring Data Integrity and Security
Despite our robust measures to protect your personal information, no transmission method over the Internet is completely secure. We implement industry-standard safeguards against data
loss, theft, and unauthorized access. Personal information is password protected, and access is strictly limited to necessary personnel. We cannot guarantee 100% security for data
transmitted over the Internet; therefore, you are responsible for maintaining the security of your own digital environment.
- 5 - Refinements to Our Privacy Policy
We may update our Privacy Policy from time to time, to reflect changes in our services, how we use your personal information, changes in our privacy practices, or relevant laws. We will
post those changes on this page and update the policy modification date. If we make material changes to this policy, we will provide a more prominent notice. We encourage you to review
our Privacy Policy whenever you use our services to stay informed about our information practices and about ways you can help protect your privacy. If you disagree with any changes to
this Privacy Policy and do not wish your information to be subject to it, you will need to stop using our services.
- 6 - Contact Assistance
For any further questions or details regarding our Privacy Policy, please contact our customer service.
- 7 - Your Rights to Privacy and Control of Personal Data
You hold several rights in regard to your data:
- Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update, or delete such information. We will not charge you for this access unless your request is “manifestly unfounded or excessive.” Where legally permissible, we may decline your request and will provide reasons for such denial.
- Right to correct – the right to have your data rectified if it is inaccurate or incomplete.
- Right to erase – the right to request that we delete or remove your data from our systems.
- Right to restrict – the right to “block” us from using your data or limit the way we can use it.
- Right to data portability – the right to request that we move, copy, or transfer your data.
- Right to object – the right to object to our use of your data, particularly where we use it for our legitimate interests.
To inquire, exercise any of your rights mentioned above, or withdraw your consent to the processing of your data (where consent is our legal basis for processing your data), please
contact us via this email.
- 8 - Specific Terms
We are committed to using your personal information exclusively for fulfilling our contractual obligations, ensuring that no third-party access is granted without a clear legal basis or
your explicit consent. Upon the complete fulfillment of our contract, your data will be securely blocked from further use and subsequently deleted following the required retention
periods mandated by tax and commercial law, unless you opt for continued use.
- 9 - Cookies for Site Functionality and Analytics
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your
details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your
browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for
a year. If you select Remember Me, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just
edited. It expires after 1 day.